Play Smart. Play Safe.
pjwin believes that gambling should always be a form of entertainment — never a source of stress or financial hardship. We provide every Filipino player with the tools, information, and support needed to stay in control and keep the game fun.
Our Commitments
From age verification to self-exclusion, here's what pjwin does every day to promote responsible gaming across the Philippines.
In line with Philippine regulations, pjwin strictly enforces a minimum age of 21 for all players. Every account goes through identity verification before deposits or gameplay are permitted. No exceptions — ever.
Set your own daily, weekly, or monthly deposit limits directly from your pjwin account settings. Once a limit is set, it takes effect immediately. Increasing a limit requires a mandatory 24-hour cooling period.
If you feel your gambling is getting out of hand, pjwin's self-exclusion feature lets you lock your account for a set period — from 30 days up to permanent exclusion. Available 24/7 from your account settings.
It's easy to lose track of time when you're playing. pjwin lets you set session time alerts that pop up after a duration you choose — a gentle nudge to take a break, grab some water, and check in with yourself.
pjwin's reality check shows you a summary of your session — how long you've been playing and your net result — at regular intervals. Staying informed about your activity is the first step to staying in control.
Our support team is available around the clock via live chat. Whether you need help setting a limit, activating self-exclusion, or just want to talk to someone about your gaming habits, we're here — no judgment, just help.
Understanding the Basics
Responsible gaming means enjoying casino games — slots, bingo, live dealer, and more — as a form of entertainment, while keeping full control over how much time and money you spend. It means knowing your limits before you start, and sticking to them even when the game gets exciting.
At pjwin, we want every Filipino player to have a great time on our platform. But we also know that for some people, gambling can become a problem. Problem gambling doesn't happen overnight — it usually starts with small changes in behaviour that are easy to miss. That's why awareness is so important.
The golden rule at pjwin is simple: only gamble with money you can afford to lose. Never use rent money, grocery money, or funds meant for your family's needs. Gambling is entertainment — treat it like a night out, not an investment strategy.
Warning Signs
Take Control
Self-exclusion is one of the most powerful responsible gaming tools available at pjwin. When you activate it, your account is locked and you will not be able to log in, deposit, or place bets for the duration you choose. It's a serious step — and pjwin fully supports you in taking it.
Self-exclusion periods available at pjwin: 30 days, 90 days, 6 months, 1 year, or permanent exclusion. During a self-exclusion period, pjwin will also suppress any promotional communications to your account.
Go to pjwin.app and sign in using your registered mobile number and password. Make sure you're on a secure connection before proceeding.
Tap your profile icon in the top right corner and select "Account Settings" from the dropdown menu. Scroll down to the "Responsible Gaming" section.
Tap "Self-Exclusion" and choose your preferred exclusion period — 30 days, 90 days, 6 months, 1 year, or permanent. Read the confirmation details carefully.
Enter your account password to confirm. Your self-exclusion will take effect immediately. You will receive a confirmation message on your registered mobile number.
If you have trouble activating self-exclusion through your account settings, contact pjwin's live chat support team 24/7. They will activate it for you immediately, no questions asked.
Your Toolkit
Every pjwin player has access to these tools — free, instant, and available 24/7 from your account settings.
Cap how much you can deposit daily, weekly, or monthly. Limits apply instantly. Lowering a limit is immediate; raising one requires a 24-hour wait.
Decide in advance how long each gaming session should last. When your time is up, pjwin will notify you and give you the option to log out.
Need a short pause without full self-exclusion? Use the "Take a Break" option to suspend your account for 24 hours, 7 days, or 30 days.
Lock your account for 30 days up to permanently. Cannot be reversed early. The strongest tool pjwin offers for players who need a real break.
Age Restriction
Philippine law and pjwin's own policies set the minimum gambling age at 21 years old. This applies to every player, every game, every transaction — no exceptions. When you register at pjwin, you are required to submit a valid government-issued ID to verify your age before your account is activated.
Accepted IDs include: Philippine passport, PhilSys National ID, SSS ID, UMID, and driver's licence. If our verification team cannot confirm that you are 21 or older, your account will not be approved and any funds will be returned.
If you are a parent or guardian and suspect that a minor is using pjwin, please contact our support team immediately. We take underage gambling extremely seriously and will act on all reports without delay.
Regulatory Context
The Philippine Amusement and Gaming Corporation (PAGCOR) is the primary government body overseeing gaming operations in the Philippines. PAGCOR has established responsible gaming guidelines that all licensed operators are required to follow — and pjwin is committed to upholding these standards in full.
PAGCOR's responsible gaming framework covers player protection measures, age verification requirements, self-exclusion programmes, and operator obligations to identify and assist at-risk players. pjwin's responsible gaming tools are designed to align with and exceed these baseline requirements.
Filipino players who are concerned about their gambling behaviour are encouraged to seek information and support through PAGCOR's official responsible gaming resources. PAGCOR operates a responsible gaming hotline and provides guidance for players and their families across the Philippines — from Metro Manila to Cebu, Davao, and beyond.
Play Smarter
Simple habits that every pjwin player can adopt to keep gaming enjoyable and under control.
Decide how much you're comfortable spending before you open the app. Think of it like a budget for a night out in Makati — once it's gone, the night is over. Use pjwin's deposit limit tool to enforce this automatically.
Losing streaks happen to everyone. The worst thing you can do is bet more to try to win it back — that's how small losses become big ones. Accept the loss, close the app, and come back another day with a fresh mindset.
Step away from the screen every hour. Grab a snack, stretch, or chat with someone. Breaks help you stay clear-headed and make better decisions. Use pjwin's session time reminder to prompt you automatically.
Gambling when you're stressed, sad, or angry is a recipe for poor decisions. If you've had a rough day — whether it's work pressure in Quezon City or a family issue — give yourself time to decompress before playing.
If gambling is causing stress in your life, talk to a trusted friend or family member. You don't have to deal with it alone. Opening up is often the first and most important step toward getting things back on track.
pjwin's account history shows your full deposit, withdrawal, and gameplay record. Review it regularly — seeing the numbers in black and white is one of the most effective ways to stay honest with yourself about your habits.
Play With Confidence
pjwin is built for Filipino players who want great games and a platform they can trust. Set your limits, use our tools, and play at your own pace. When gaming is responsible, it's always more fun.
Must be 21 years or older to play. Please gamble responsibly.